Frequently Asked Questions
Everything you need to know about your LJ performance gear and orders.
How do I determine the right size for my athletic apparel?
We provide a comprehensive size guide on every product page. Since our gear ranges from compression fits to relaxed training wear, we recommend measuring your chest, waist, and hips to compare against our specific LJ size charts for the perfect fit.
What is the status of my order and how can I track it?
Once your order is processed, you will receive a confirmation email with a tracking number. You can use this number on our 'Track Order' page to see real-time updates on your shipment's journey.
Does LJ offer international shipping for sports equipment?
Yes, we ship our premium sports gear worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that custom duties may apply depending on your country's regulations.
What is your return policy for worn workout gear?
For hygiene and safety reasons, we only accept returns on items that are unworn, unwashed, and have the original tags attached within 30 days of purchase. If there is a manufacturing defect, please contact our support team immediately for a replacement.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How should I care for my LJ performance fabrics?
To maintain the technical properties of our moisture-wicking and compression fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach, as these can break down synthetic fibers.
